Kelowna - West Kelowna - Lake Country -Vernon - Armstrong - Penticton
Valley Plumbing and Heating is a leader in customer satisfaction & excellence, serving the Okanagan since 1983. To serve our customers better, we are bonded, licensed, and fully insured.
If you ask anyone at Valley what our number one founding principle is, they will almost always answer "exceptional customer service", usally followed by "superb quality" and "fair pricing". We work hard to accomplish your residential or commercial project as quickly as possible, while maintaining a competitive price and excellent quality.
Our company policy's main goal is to satisfy customer needs and expectations in regards to our products and services. Measurable quality objectives are implemented, communicated, and monitored to ensure compliance with our policy. To best serve our customers, management is committed to allocating resources to maintain and improve every aspect of the daily business happenings. With our high standards of customer satisfaction and with the expertise of our complete staff, we know that we will more than satisfy your every request.
Our staff are fully CERTIFIED in each area of expertise: commercial plumbing, residential plumbing, and commercial HVAC. The installation team has many years of experience behind them.
The doors opened in 1983 and since then our customer satisfaction is at the heart of our daily commitment to providing quality services and products as quickly as possible, and at competitive prices.
Customer follow-up processes are also implemented to improve our best practices.
Our quality standard is regularly audited to ensure conformity in order to meet and exceed standards. Our ultimate goal is always the same, customer satisfaction.